47bet Privacy Policy – Our Commitment to Protecting Your Data
This page explains, in plain terms, how your personal data is collected, how it is used, and how it is kept secure. It is worth reading through this policy before placing your trust in 47bet.
1Introduction & Scope
47bet's Privacy Policy is a document of mutual understanding between us and our users. It sets out clearly what we do — and do not do — with your information.
This policy applies to all services on the 47bet platform — including the website, mobile app (if available), Sports Betting, casino, VIP program, and all customer service interactions. By accessing the site or creating an account, you agree to this Privacy Policy.
47bet may update this policy from time to time. Users will be notified of any significant changes, so it's a good habit to check this page occasionally.
If you have any questions or need help with anything, reach out to our support team — we're here to assist you in Bangla.
Who this policy applies to:
- Registered 47bet members
- Anyone visiting the site
- Support Contacts
- Anyone participating in a promotion
2What Types of Information Are Collected
47bet only collects information that is genuinely needed to provide its services. No unnecessary or irrelevant data is requested.
a Identity information
- Full Name
- Date of Birth
- Mobile Number
- National ID number (at verification)
- Photo or ID scan (where required)
B Financial information
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction History
- Deposit & withdrawal records
- Bonus & promotion usage history
C Usage Data
- IP address
- Device type & operating system
- Browser type
- Time spent on each page of the site
- Games Played and How Often
| Data Type | When it's collected | Mandatory? |
|---|---|---|
| Name & phone number | At registration | Yes |
| Date of Birth | At registration | Yes |
| Copy of ID Document | Withdrawal verification period | Yes, Where Required |
| Mobile banking number | At the time of first deposit | Yes |
| Browsing data | Duration of Site Visit | Automatic |
| Cookie data | Upon accessing the site | Automatic |
3How Your Information Is Used
47bet uses your information only for specific, legitimate purposes. Each purpose is explained separately below.
Account Management
Your information is used to create, verify, and secure your account. Login security and identity verification both rely on this data.
Transaction processing
Financial information is required to process deposits and withdrawals. This data is essential to ensure funds reach the correct account.
Customer support services
Your account and transaction details are needed to assist you and resolve complaints. Without this information, it is not possible to provide accurate support.
Fraud Prevention
Data is analyzed to detect unusual transactions, multiple accounts, or suspicious activity — all in order to protect honest users.
Platform Improvement
47bet continuously improves its services by analysing which features users engage with most and where issues arise.
Personalized Offers
Relevant offers and vouchers are sent based on your playing style and preferences, which requires some analysis of your data.
5Cookies & Tracking Technologies
Cookies are small data files stored in your browser. 47bet uses cookies to improve site functionality and enhance your experience.
The cookies used by 47bet fall into three categories. First, essential cookies — required to maintain login sessions, security tokens, and language preferences; without these, the site cannot function properly. Second, analytical cookies — used to understand which pages receive the most traffic and which features are used most often. Third, functional cookies — used to remember your preferences, such as your chosen language or preferred market.
Most browsers have an option to disable cookies. However, doing so may cause certain site features to stop working correctly — particularly the login process.
| Cookie Type | Purpose |
|---|---|
| Required | Login Session, Security |
| Analytical | Site Development |
| Functionality | Remembering preferences |
| Session cookie | Deleted when the browser is closed |
| Persistent cookie | Until a specified expiry date |
6How We Protect Your Data
47bet has put multiple technical and procedural safeguards in place to protect your information.
SSL Encryption
All data exchanged between your browser and our servers is encrypted using SSL/TLS protocols.
Encrypted Database
Stored data is held in encrypted databases, making it virtually impossible to read directly.
Restricted access
Only authorized staff can access data, and only for specific purposes. All access is logged.
Suspicious Login Alert
Users are alerted whenever a login attempt is made from an unfamiliar device or location.
Special protection for payment information: 47bet never asks for or stores your mobile banking PIN or password. Only your mobile number is used to process transactions.
In the Event of a Data Breach: In the event of an unexpected data breach, 47bet will promptly notify affected users and take all necessary action.
7Your Rights Regarding Your Information
As a 47bet account holder, you have clear rights over your own data. These aren't just formalities — you can exercise them by contacting our support team.
Right to Access Your Data
You have the right to know what information 47bet holds about you. Submit a request to our support team and you will be informed within the specified timeframe.
Right to Rectification
You can request corrections to any inaccurate or outdated information. Provide the relevant proof and the update will be made.
Right to Erasure
After closing your account, you may request deletion of your personal data. However, certain information may be retained for a specified period due to legal obligations.
Right to Object to Data Processing
You have the right to object to the use of your data for specific purposes — particularly for marketing.
Right to Data Portability
You may request a copy of the personal data we hold about you.
Right to Restrict Processing
In specific circumstances, you may request that the use of your data be temporarily restricted.
To exercise your rights: Contact support via live chat or email and clearly state which right you wish to exercise. Once your identity has been verified, the necessary steps will be taken.
8How Long Your Data Is Retained
Data is retained while your 47bet account is active and for a period after it is closed. The reasons are both legal and practical.
Financial transaction records must be retained for at least five years after account closure to comply with international anti-money laundering regulations. If a dispute or legal proceeding is ongoing, the data is kept until the matter is resolved.
If consent for marketing use of your data is withdrawn, that use stops immediately.
| Data Type | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Transaction records | Minimum 5 years (legal requirement) |
| Customer support conversations | 2 years |
| Browsing & cookie data | Up to 12 Months |
| Copy of ID Document | 5 years after account closure |
Data deletion request: Once the legal retention period has expired, you can request that your data be deleted. Contact our support team, provide your account details, and we will erase everything we are permitted to remove.
Automatic deletion: Once the retention period expires, 47bet routinely deletes outdated data — no manual request required.
9Protection of Minors' Data
47bet explicitly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
If an underage user registers and this is later confirmed, the account will be closed immediately and all associated data will be deleted.
47bet advises parents to use internet filtering tools on family devices and to stay aware of their children's online activity. If you believe a minor in your household is using 47bet, please contact support immediately.
For parents:
- Use a Password Lock on Shared or Family Devices
- Keep Adult Content Filters Enabled in Your Browser
- Always Log Out of 47bet When You Are Done
- If something seems suspicious, contact support immediately
10Contact & Complaints
Whether you have a question about our privacy policy, wish to exercise your rights regarding your personal data, or believe that 47bet has breached this policy — reach out to us in any of these cases.
47bet takes all privacy-related requests seriously. We typically respond within 7 business days. For more complex requests, it may take a little longer — but we will keep you informed throughout.
When contacting us by email, write "Privacy Request" in the subject line — this helps route your message to the right team faster.
You can also raise these matters via live chat, though email is more effective for detailed or document-related requests.
Contact Information
- support@47bet.click
- Site Live Chat (24/7)
- Email response: 7 business days
Before Filing a Complaint: Contact our support team directly first — most issues are resolved quickly.
Trust in our data protection — join 47bet
Your privacy matters to us. Start your betting experience on a secure and transparent platform.